Swissotel Wellness Resort Alatau Almaty, Almaty - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

Near the forest

Perfect

9.1

7.9

/10

4.1

Loved by Swissotel Wellness Resort Alatau Almaty guests

Amazing mountain views
Delicious breakfasts
Professional masseuse
Friendly staff
Beautiful interior
Excellent spa

"We enjoyed the spa, indoor (7-10) and outdoor pools (until 8), gym, kids' and teens' playrooms with PlayStation, tennis court, and coffee shop."

Jasim from Oman

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"The spa experience is not to be missed: (best Jacuzzi pools I've ever been to)."

Tamara from United Arab Emirates

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"One of the best hotels in Almaty, family friendly, excellent spa facilities, and staff that gives you personalized attention, despite the huge size of the hotel."

Juan

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Amenities

Swissotel Wellness Resort Alatau Almaty offers an extensive Grand Pool Complex, featuring indoor and outdoor pools. A wellness center includes a state-of-the-art gym and relaxation zones equipped with saunas and steam rooms. The property also has a dedicated children's play area, providing a space for family entertainment.

Rooms

The hotel boasts 164 rooms and suites, each designed with panoramic views of the Alatau Mountains. Many accommodations feature spacious balconies, allowing guests to enjoy the surrounding natural beauty. Room amenities include premium bedding and full marble bathrooms for a comfortable stay.

Location

Nestled in the foothills of the Trans-Ili Alatau, the hotel is a short drive from the city center of Almaty. Nearby attractions include the Medeu Ice Skating Rink and Shymbulak Ski Resort, both accessible within minutes. The location combines the tranquility of nature with easy access to urban experiences.

Wellness

The hotel features a comprehensive wellness concept, including the My Blend by Clarins Spa, offering a selection of beauty and therapeutic treatments. Fitness enthusiasts can partake in yoga classes and specialized wellness programs throughout their stay. The wellness journey is enhanced by organic ingredients and natural products used in spa treatments.

Dining

Multiple dining options are available, including the Elements Restaurant, which offers international cuisine. Guests can also enjoy beverages at the cozy Lounge Bar, featuring a diverse drink menu. The hotel provides special children's menus to cater to younger guests.

Highlights

Location: Nestled in the foothills of the Trans-Ili Alatau

Rooms: 164 rooms and suites with panoramic views

Dining: Multiple on-site dining options including Elements Restaurant

Wellness: My Blend by Clarins Spa and yoga classes

“This Almaty resort stands out with its dedication to wellness, a refreshing focus that complements its luxury amenities. I'm particularly drawn to the family-friendly atmosphere, extending from the kids' club to the multiple pools. It's a balanced retreat, close to both city attractions and Alatau's natural beauty.”

James DavidEditor-in-Chief at Toresort

Location: Perfect

9.1/10Review score

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Highlights from guests

Spa & LeisureRejuvenation Redefined

The spa offers Balinese and Thai massages-a rare find. The indoor and outdoor pools are open late.

Kenji from Canada

Review on

DiningTasty Variety

Breakfast at Quarter restaurant has a vast spread of tasty food. Don't miss the burgers at Boxie Bar.

Fatima from Saudi Arabia

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Room FeaturesPanoramic Bliss

The panoramic view rooms have balconies offering amazing mountain vistas. Suites include coffee machines and bidets.

Rajesh from India

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Sports & FitnessActive Holiday

Enjoy the gym, indoor and outdoor pools, tennis court, and playrooms for kids and teens, all on site.

Ingrid from Sweden

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Select your room type

Swissotel Wellness Resort Alatau Almaty offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room Mountain View

2 persons

390 sq. feet

2 Single beds

Shower

Heating

room details

Classic King Room Mountain View

2 persons

390 sq. feet

1 King-size bed

Shower

Heating

room details

Classic King Room Panoramic Mountain View

2 persons

390 sq. feet

1 King-size bed

Shower

Heating

room details

Classic Twin Room Panoramic Mountain View

2 persons

390 sq. feet

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Swissotel Wellness Resort Alatau Almaty offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Golf course
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Swissotel Wellness Resort Alatau Almaty, guests are invited to savor a delightful array of dining experiences that blend international flavors with authentic culinary traditions. Each restaurant offers a unique ambiance and diverse meal options, catering to various dietary preferences and occasions.

Swissotel Wellness Resort Alatau Almaty Restaurant photo The photo shows a stylish and sophisticated lounge area, likely within a hotel or upscale establishment. The overall color palette is warm and neutral, with tones of beige, cream, and gray accented by pops of deep red from the bar stools.

The main

Swissotel Wellness Resort Alatau Almaty Restaurant photo The photo shows a brightly lit, modern bar and dining area, likely within a hotel or upscale restaurant. The space has a sophisticated and inviting atmosphere, with a mix of seating options and warm lighting.

In the foreground, there are several rou

Swissotel Wellness Resort Alatau Almaty Restaurant photo The photo shows a bright and modern kitchen and dining area with a strong connection to the outdoors.

The room features a long, light-colored wooden table with black metal legs, surrounded by matching wooden bar stools with light-colored seats. The

The Quarter

International

Ambiance

Traditional, warm atmosphere perfect for family gatherings or intimate dinners.

Key Offerings

A delightful buffet and continental breakfast with options to suit Halal, kosher, vegetarian, vegan, gluten-free, and dairy-free needs.

Reservation

Not needed.

Open daily from 07:00 to 00:00.

Moxie bar

International

Ambiance

Modern and romantic, ideal for a relaxed lunch or an intimate dinner.

Key Offerings

Offers a sophisticated selection of lunch and dinner menus, high tea, and crafted cocktails, accommodating Halal, vegetarian, vegan, gluten-free, and dairy-free diets.

Reservation

Recommended for peak times.

Open daily from 12:00 to 00:00.

Café Swiss

International

Ambiance

Family-friendly with a blend of traditional and modern decor, perfect for casual meet-ups or relaxed afternoons.

Key Offerings

High tea and cocktail hours designed to please all tastes, with Halal, vegetarian, vegan, gluten-free, and dairy-free options available.

Reservation

Recommended during busy hours.

Operating hours are not specified.

Swissotel Wellness Resort Alatau Almaty Location

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

Map view

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

City landmarks

Landmark

Monument to Zhambyl Zhabayev

1.4 mi

Landmark

Monument Bust to Ivan Panfilov

1.4 mi

Landmark

Alma-Ata Art-Center

1.9 mi

Landmark

Almaty Mall

2.5 mi

Landmark

Aksay Mosque

2.5 mi

Landmark

Family Park Water Park

3.0 mi

Landmark

Family Aquapark

2.8 mi

Landmark

Palace of Lenin

2.7 mi

Landmark

Art Gallery Grace Art

2.7 mi

Landmark

Aquapark Hawaii

3.2 mi

Race track

Family Park

3.0 mi

Landmark

Go-Kart

3.1 mi

Landmark

Froot.kz

3.1 mi

Landmark

Christ the Savior Cathedral

3.6 mi

Explore Almaty

Local Adventures Around Swissotel

Monument to Zhambyl Zhabayev

25 minutes' walk

A grand tribute to the famous Kazakh poet Zhambyl Zhabayev, showcasing impressive craftsmanship and cultural significance.

Alma-Ata Art-Center

10-minute drive

A contemporary art hub featuring local and international exhibitions, perfect for art lovers seeking innovation and inspiration.

Family Park Water Park

10-minute drive

A fun-filled day awaits at this exciting water park, featuring slides and pools for all ages. Great for families looking to cool off.

Go-Kart

10-minute drive

Thrill-seekers can speed around the go-kart track. Rentals available on-site, suitable for both kids and adults looking for excitement.

Ramen House

15 minutes' walk

Authentic Japanese ramen served in a cozy atmosphere. Popular dishes include Tonkotsu and Shoyu ramen, catering to various diets.

Cafe Sultana

10-minute drive

Offering traditional Kazakh cuisine in a vibrant setting. Signature dishes include Beshbarmak, making it a must-try for local flavors.

Theater of Musical Comedy

10-minute drive

A lively venue featuring musical performances and dramas. Family-friendly shows make it a great option for guests of all ages.

Bolshoi Almaty Theater

10-minute drive

This renowned theater hosts ballet and opera performances, providing a cultural experience for lovers of the performing arts.

Getting around

City Centre

Almaty7 min · 2.7 mi

Airports

Almaty International Airport (ALA)46 min · 19.0 mi

Train

Almaty 2 Train Station21 min · 8.4 mi

Almaty 1 Train Station30 min · 12.2 mi

Underground

Moscow9 min · 3.7 mi

Sairan11 min · 4.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs KZT 17,000 per person per day.

Pets

Pets are not allowed.

Languages

English, Chinese, Russian, Turkish, Arabic, Malay

Number of floors:

Number of rooms:

222

Former name

swissôtel wellness resort alatau almaty

Reviews and Ratings

Feedback about Swissotel Wellness Resort Alatau Almaty from previous guests about their experience

Review score

Based on 376 verified reviews

8.6/10

Great

87%

Recommend

Breakfast

8.7/10

Cleanliness

9.2/10

Comfort

9.2/10

Facilities

9.2/10

Free Wi-Fi

9.1/10

Location

9.1/10

Paid Wi-Fi

8.7/10

Staff

9.0/10

Value for money

8.4/10

Pros

Friendly staff

Delicious breakfast

Panoramic mountain views

Cons

Overpriced laundry

Limited kids' activities

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